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CFFS – Certified Federal Fleet Specialist
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Certified Federal Fleet Specialist


Member Rate: $1,510

Non-Member Rate: $2,035


To find a full list of classes being held across the country, click here!


This is an all inclusive rate. All exam/administrative/application fees are included. The breakdown of the various fees included in the Member and Non-member rate are below.


Exam Fees 2019    NPMA Members  Non-NPMA Members 

Exam Fees


NPMA Members  Non-NPMA Members 
 Application Fee  $85  $185 Application Fee  $85  $185 
 -FFS I Exam  $50  $150 One 75 Question Exam  $225  $525 
 -FFS II Exam  $50  $150      
 -FFS III Exam  $50  $150      










Retakes for each Module are $50 for members; $150 for non-members (pricing good through December 31, 2019)


Effective January 1, 2020 retake pricing for one 75 question exam is $225 for members, $525 for non-members for one 75 question exam.  


2019 Exam Details

The knowledge-based exams are taken in a written format. Exams are only administered by a qualified NPMA Proctor. Exams consist of three modules each comprised of 25 multiple-choice questions. There is a 40-minute time limit to complete each exam.  Exams are administered in conjunction with the applicable training course.




·         Beginning January 2020, NPMA will no longer use the services of instructor or volunteer proctors. 

·         NPMA will use the services of an independent proctoring company Kryterion. NPMA exams will be administered through Kryterion’s system Webassessor.

·         Exam will be one 75 question exam and will not be administered during the class 

·         Scheduling an exam appointment is made online directly with Kryterion. Learn more  

·         Exams can be taken online or at one of Kryterion’s testing centers. Both methods require an appointment.

·         If you would like to take your exam online after the class is complete, please do not make your testing appointment before 5:30 pm on the last day of the class. When signing up for your online exam, allow a minimum of 24 hours before your requested start time/date. 

·         Online exams require the use of your own laptopLearn more about requirements for laptop/webcam/internet speed/firewalls here.

·         Laptops used for online testing must have a webcam

·         If you are taking the exam at the course venue after the close of the class, you will be responsible for providing your own internet access either through your hotel room’s hardwired internet or by using your Smartphone as a WiFi hotspot.

·         NPMA will not provide internet access for testing.


Course Information

FFM 1:  Basic Federal Fleet Management — Estimated hours = 8

This course aims to provide a basic level of knowledge for people who perform fleet management duties, either part time or full time. This course lays the foundation for all higher-level fleet courses necessary to achieve certification. The following subjects are covered:


1. Fleet terminology ("Fleet Speak”)
2. Federal fleet management basis in law
3. A brief history of Federal fleet management
4. Federal Management Regulation § 102-34
5. Beyond laws and regulations -- where to begin
6. The fleet vehicle life-cycle and the basics of vehicle acquisition and replacement
7. Basics of fleet-related contracting
8. Basics of GSA Automotive and GSA Fleet
9. Fleet management vs. fleet administration
10. Vehicle cost categories
11. Direct and indirect fleet costs
12. Federal fleet inventory and costs
13. Basics of fleet information
14. FAST data reporting
15. Basic alternative fuels
16. Basic petroleum reduction strategies
17. An introduction to five common areas of fleet management responsibility

a. License-plate management
b. Motor pools
c. Driver management
d. Home-to-Work
e. Accident/crash management 

18. Communication challenges from HQ to the field
19. Authorities & on-line sources of fleet management information


FFM 2:  Fleet Information Management:  Regulations, Systems, and Data—Estimated hours = 6
This course aims to provide a basic level of knowledge for people who perform fleet management duties, either part time or full time. This course covers fleet information systems, data calls, data sources and how to use information to report and manage the fleet. A very important aspect of this course is the explanation of key performance indicators, why they are important, and why it is essential to enter accurate data. The following subjects are covered:


1. Regulations
2. Federal Fleet Report
3. Requirements for Fleet Management Information Systems (FMIS)
4. Basics of Fleet Information
5. FMIS Requirements and Functionality
6. Information System Selection and Implementation
7. General Services Administration (GSA) Fleet Drive-Thru
8. Fleet Sustainability Dashboard (FleetDASH)
9. Federal Fleet Management System (FedFMS)
10. Data Calls
11. Gathering and Reporting Data
12. Data Sources
13. Performance Measurement
14. Fleet key performance indicators (KPIs)
15. Data requirements
16. Analysis and breakout reporting
17. Communicating fleet information


FFM 3:  Optimizing the Fleet—Estimated hours = 6

This course aims to provide a basic level of knowledge for people who perform fleet management duties, either part time or full time. This course covers ways to optimize the fleet to determine the right number of vehicles and the right types of vehicles and ways to achieve optimization goals. The following subjects are covered:


1. Presidential Memorandum, Federal Fleet Performance, May 24, 2011
2. The 7 Steps to an Optimized Fleet
3. Federal fleet management vehicle lifecycle
4. Vehicle Allocation Methodology (VAM)
5. Fleet Management Plan Basics
6. Basic structure of the FAST reporting system
7. Annual timing of data calls
8. Transportation alternatives
9. Motor pool operations
10. VIN numbers
11. Fleet Telematics
12. Specialized Vehicles


Completion of FFM1, FFM2, and FFM3 will prepare attendees to take the CFFS Certification Exam administered by Kryterion.  Successful completion of the exam will result in the award of the Certified Federal Fleet Specialist.


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