Code of Conduct

 The NPMA Certification Program Code of Conduct as adapted by the Certification Governing Board (CGB) establishes the following Code of Conduct expectations for all persons who are candidates, examinees, or certificate holders of the three NPMA Certifications Programs: CPPS, CPPA, and CPPM, in addition to persons responsible for all aspects in creating and maintaining the Certification Programs and exams including: CGB committee members, Staff, SMEs, Graders, and Consultants. These individuals shall:

1. Abide by exam testing rules and policies, including NPMA Certification Program Candidate Handbook.
2. Avoid engaging in prohibited conduct while taking the exam. Prohibited conduct includes but is not limited to:

a. The use of study materials or notes containing examination information in the testing room.
b. Disclosure of confidential information related to the content of the exams, including questions, scenarios and cases to colleagues, exam candidates and others.
3. Provide accurate and truthful information directly or indirectly related to all aspects of the NPMA Certification Program, including but not limited to the following: examination applications, registrations, work summary forms, exams and recertification forms.
4. Report to the staff any type of exam-related security or misconduct issues that may be observed or be made aware of. Report shall include all pertinent and actual facts related to the incident, and the name of other persons who may be involved or have information related to the incident, Report must be emailed to: certification@npma.org

Candidates Professional Practice Responsibilities
5. Provide accurate, truthful advertising and representations concerning qualifications, experience and performance of services.
6. Render only those services for which you are fully competent and qualified.
7. Comply with laws, regulations, and ethical standards governing professional practice in the state/province and/or country when providing Property Management.
8. Respect the trust and privileges granted to you.

Advancement of the Profession Responsibilities
9. Recognize and respect intellectual property developed or owned by others and act in an accurate, truthful, and complete manner in relation to all professional work and research activities.
10. Report and disseminate the Code of Conduct and Professional Standards.
11. Avoid professional association with those whose practices or reputation might diminish the property management profession.
12. Take care not to injure the reputation of other professionals through malice or indifference.
13. Maintain your competence; keep your skills and knowledge current.

Qualifications, Experience, and Performance of Professional Duties
14. Render only those services for which you are fully competent and qualified.
15. Maintain and satisfy the scope and objectives of professional service.
16. Maintain and respect the confidentiality of sensitive information obtained during professional activities or otherwise where a clear obligation exists.

Conflict of Interest Situations and Other Prohibited Professional Situations
17. Ensure that a conflict of interest does not compromise legitimate interests of NPMA, and the NPMA Certification Program or influence/interfere with professional judgments.
18. Refrain from offering or accepting inappropriate payments, gifts or other forms of compensation for personal gain.

Candidates and certificant infractions or violations may be grounds for sanction per PRO-002 NPMA Certification Program Candidate Handbook, Disciplinary Policies.