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Exam Administration

EXAM ADMINISTRATION

Exams are offered through our exam partner, Kryterion.  All of NPMA's Certification Exams are administered in two ways:

1) Online Proctoring or 2) at a Test Center. Click here to locate a Kryterion Test Center.

To assist you in determining the best method for taking your exam, please review these IMPORTANT documents:

             

 

General Steps to Follow:

STEP 1:  Apply for certification, purchase exam and meet eligibility requirements.

STEP 2:  Exam voucher issued by NPMA to register and schedule exam. This voucher is emailed after purchase and, for CPPA® /CPPM® levels, approval of Work Experience Summary. 

STEP 3:  Create a login profile and schedule an exam on Webassessor platform. 

To provide a seamless testing experience, each candidate should have only one profile on the Webassessor platform. 

Why is this important?
• Multiple profiles can create confusion and may delay your registration, scheduling, or results.
• Maintaining one profile keeps your exam history and personal information accurate and organized.

What should you do?
• Always log in with your existing profile when scheduling and taking exams.
• Do not create a new profile with a different email address or information.
• If you’ve forgotten your login details or unsure if you already have a profile, please use “Forgot Password” option on the Webassessor login page, or contact certification@npma.org instead of creating a new profile.

If you schedule your exam online, at least one week prior to your exam, ensure your computer meets the minimum requirements listed on the Online Exam Process guide. 

 

Exam Day: 

  • Online Proctored Exams: Log onto Webassessor platform and click on My Exams. If you encounter any difficulty with the process, please submit a ticket with Kryterion Support. For time sensitive requests, use the pink Kryterion logo button located in the lower right corner of Kryterion Support webpage. 
  • Test Center Exams: Take Authorization Code provided and arrive at the time directed. Directions are supplied on schedule notice.
  • Bring two forms of ID. One must be a valid government-issued photo ID and another can be a credit card, employee identification card, etc. 
  • No books or notes allowed. Review Process documents linked above for other prohibited items. 
  • On-line Proctors are required to pan the room and work surface, please use laptop or external camera. (To avoid this requirement, please test at a Test Center.)
  • Exams expire 90 days after issued. 

Cancellations/Rescheduling:

To cancel or reschedule exam, log in to http://www.webassessor.com/NPMA > My Exams. Click on Cancel/Reschedule. 


IMPORTANT NOTE:  Late cancellations/reschedules will result in a late fee. The fee is paid by you to Kryterion.
•  Online Proctored Exams are late if within 24 hours prior to scheduled exam - $40 fee
•  Test Center Exams are late if within 72 hours prior to scheduled exam - $75 fee

 

PLEASE NOTE: ALL CERTIFICATION FEES ARE NON-REFUNDABLE AND NON TRANSFERABLE.