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CFFM – Certified Federal Fleet Manager
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Certified Federal Fleet Manager


Course Fee - 

NPMA Member Rate: $1,510.00

Non-Member Rate: $2,035.00

All exam/administrative/application fees are included in the overall registration fee. 


To find a full list of classes being held across the country, click here!



  1. CFFM Certification is available to NPMA members and non-members who work in the Fleet Management field. Membership is not required to participate. 
  2. Have an active CFFA.
  3. Have an approved Work Experience Summary.
  4. Have worked in the area of fleet management for at least six years in the associated functional areas.

The CFFM expires five years from the date of issue. 


Effective 2020
  • The CFFM exam is one 75-question multiple choice exam with a 120 minute time limit. 
  • Exams will be administered by Kryterion outside the classroom environment. 
  • Review exam requirements on Exam Administration webpage.
  • NPMA and Mercury Associates will not be responsible for providing internet service. 

IMPORTANT NOTE: Late exam cancellations/reschedules will result in a "late fee." The fee is paid by you to Kryterion. 

  • Online Proctored exams are late if within 24-hours of the scheduled exam
  • Test Center exams are late if within 72-hours of schedule exam 


Course Information

FFM7:  Owned Fleet Management – Estimated Hours 6

This course is designed to offer attendees insight into the vast array of duties and responsibilities inherent to upper-tier fleet manager positions. The course covers a myriad of topics including:

·         Building a strategic plan

·         Establishing performance measures

·         Developing a fleet funding plan and controlling fleet costs

·         Addressing federal fleet sustainability initiatives

·         Capturing and reporting vehicle data at the asset level,

·         Performing a fleet management self-audit


FFM8:  Fleet Maintenance Management – Estimated Hours 4

This module is divided into two distinct parts. The first part of the course, Shop Management, covers topics such as:

·         Determining what services a maintenance shop should provide

·         Fleet management information systems needed to support shop operations

·         Mechanic/technician training and certification

·         Shop performance metrics and shop staffing


The second part of the course, Off Road Equipment Management, delves into the differences associated with managing off-road equipment, including:

·         Special maintenance shop requirements and operator considerations

·         Fueling

·         Ownership alternatives

·         Resources

·         Best practices


FFM9:  Fleet Risk Management – Estimated Hours = 4
This course aims to provide an essential level of knowledge for people who perform fleet management duties full time. The course is designed to educate fleet staff about vehicle crashes, how to track and report them, how to communicate vehicle safety to drivers and how to reduce the cost of crashes, which can be substantial for self-insured fleets like the Federal Government. The following subjects are covered:

·         Crash Management

·         Gathering, analyzing and reporting accident data

·         Fleet Driver Training & Vehicle Safety

·         Risk based Property Management

·         Cost Benefit Analysis

·         Identifying Critical Property


Completion of FFM7, FFM8, and FFM9 will prepare attendees to take the CFFM Certification Exam administered by Kryterion. Successful completion of the exam will result in the award of the Certified Federal Fleet Manager.


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