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CFFM – Certified Federal Fleet Manager
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Certified Federal Fleet Manager


NPMA Member Rate: $1,510.00

Non-Member Rate: $2,035.00


To find a full list of classes being held across the country, click here!


Exam Fees 2019 NPMA Member Non-NPMA Member

Exam Fees


NPMA Member Non-NPMA Member 
Application  Fee $85 $185 Application Fee $85  $185 
 -FFM VII Exam $50 $150 One 75 Question Exam  $225  $525 
-FFM VIII Exam $50 $150      



$50 $150      


Retakes for each Module are $50 for members; $150 for non-members (Pricing good through December 31, 2019)


Effective January 1, 2020 - Retake pricing for one 75 question online exam is $225 for members, $525 for non-members.


Successful completion of the CFFS and CFFA is required prior to taking the CFFM exams. NPMA membership is not required to participate in the Certification Program. The Non-NPMA Member exam fees listed above do not include a membership.



  1. Have an active CFFS and CFFA.
  2. Have an approved Work Experience Summary.
  3. Have worked in the area of fleet management for at least three years in the associated functional areas.
  4. The CFFS, CFFA and CFFM expire five years from the date of issue.
2019 Exam Details

The knowledge-based exams are taken in a written format. Exams are only administered by a qualified NPMA Proctor. Exams consist of three modules each comprised of 25 multiple-choice questions. There is a 40-minute time limit to complete each exam. Exams are administered in conjunction with the applicable training course.  




·         Beginning January 2020, NPMA will no longer use the services of instructor or volunteer proctors. 

·         NPMA will use the services of an independent proctoring company Kryterion. NPMA exams will be administered through Kryterion’s system Webassessor.

·         Exam will be one 75 question exam and will not be administered during the class 

·         Scheduling an exam appointment is made online directly with Kryterion. Learn more  

·         Exams can be taken online or at one of Kryterion’s testing centers. Both methods require an appointment.

·         If you would like to take your exam online after the class is complete, please do not make your testing appointment before 5:30 pm on the last day of the class. When signing up for your online exam, allow a minimum of 24 hours before your requested start time/date. 

·         Online exams require the use of your own laptopLearn more about requirements for laptop/webcam/internet speed/firewalls here.

·         Laptops used for online testing must have a webcam

·         If you are taking the exam at the course venue after the close of the class, you will be responsible for providing your own internet access either through your hotel room’s hardwired internet or by using your Smartphone as a WiFi hotspot.

·         NPMA will not provide internet access for testing.

Course Information

FFM7:  Owned Fleet Management – Estimated Hours 6

This course is designed to offer attendees insight into the vast array of duties and responsibilities inherent to upper-tier fleet manager positions. The course covers a myriad of topics including:


·         Building a strategic plan

·         Establishing performance measures

·         Developing a fleet funding plan and controlling fleet costs

·         Addressing federal fleet sustainability initiatives

·         Capturing and reporting vehicle data at the asset level,

·         Performing a fleet management self-audit


FFM8:  Fleet Maintenance Management – Estimated Hours 4

This module is divided into two distinct parts. The first part of the course, Shop Management, covers topics such as:


·         Determining what services a maintenance shop should provide

·         Fleet management information systems needed to support shop operations

·         Mechanic/technician training and certification

·         Shop performance metrics and shop staffing


The second part of the course, Off Road Equipment Management, delves into the differences associated with managing off-road equipment, including:


·         Special maintenance shop requirements and operator considerations

·         Fueling

·         Ownership alternatives

·         Resources

·         Best practices


FFM9:  Fleet Risk Management – Estimated Hours = 4
This course aims to provide an essential level of knowledge for people who perform fleet management duties full time. The course is designed to educate fleet staff about vehicle crashes, how to track and report them, how to communicate vehicle safety to drivers and how to reduce the cost of crashes, which can be substantial for self-insured fleets like the Federal Government. The following subjects are covered:


·         Crash Management

·         Gathering, analyzing and reporting accident data

·         Fleet Driver Training & Vehicle Safety

·         Risk based Property Management

·         Cost Benefit Analysis

·         Identifying Critical Property

Completion of FFM7, FFM8, and FFM9 will prepare attendees to take the CFFM Certification Exam administered by Kryterion. Successful completion of the exam will result in the award of the Certified Federal Fleet Manager.


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