Member Rate: $1,100.00

Non-Member Rate: $1,260.00

Join NPMA TODAY! Pay the $135 member fee and receive the discounted member rate for this course! 

Note: Payment must be received before you can attend the course.

Please note: A minimum number of registrants is required to hold this course; in addition, due to technical restrictions, we have a maximum number of participants. If you are planning to attend, please make sure to register at least 35 days prior to the start of the course.  

100 WORST MISTAKES IN PROPERTY MANAGEMENT ONLINE COURSE 

CEUs: Class completion results in the award of 20 CEUs 

Instructor: Cheri Cross, CPPM, CF

Important Online Course Information

This class will be held online for three consecutive days. Days one and two will be from 10:00 AM - 5:30 PM Eastern Time. Day three will be from 10:00 AM - 4:30 PM Eastern Time.

Requirements for participation in online courses:

• Computer
• Internal OR external webcam
• Headset with built-in microphone OR ear buds with built-in microphone
• Adobe Connect (free download available here) OR Google Chrome with Flash enabled

IMPORTANT: It is your responsibility test your system before registering for the class, or at least 45 days prior the start date of the class. No refunds will be issued after 45 days prior to the start date of class. To download Adobe Connect and test your system, please go to https://npma.adobeconnect.com/common/help/en/support/meeting_test.htm and follow the steps to install Adobe Connect, then run the diagnostic test. If you cannot download Adobe Connect, follow the steps to enable/install flash player, then click Test Again.

A link to access the class will be sent at a later date.

Description:

Course Level: All levels of experience are welcome and encouraged to attend! 

After 30 years of experience and networking with Property Professionals, the “100 Worst Mistakes to Make in Property Management” have been compiled. Cheri Cross tells it all, leaving no story untold despite the embarrassment. During this informative three-day course, you will learn what common mistakes are made, the possible consequences of repeating them, and tips for avoiding these blunders all together. Every phase of the property life cycle will be examined, including best practices and guiding principles.

“100 Worst Mistakes to Make in Property Management” is a great refresher course for seasoned professionals who can draw on the mistakes of others. For new professionals, the course will provide the framework and examples to ensure common mistakes can be avoided. Every attendee will receive a copy of the material covered for future reference. This course is for every Property professional and is one you and your company can’t afford to miss!

Learning Objectives

• Students will learn, from experienced Property professionals, common mistakes that are made in Property Management.

• Students will gain an understanding of the consequences from repeating these mistakes.

• Students will benefit from reference material from the course and multi-media examples presented (videos, news clips, newspaper articles, suggested forms, etc.).

• Students will be provided with alternatives in achieving desired results from their Property Management System.

• Students will participate in interactive discussions regarding optimal processes and requirements for tracking both corporate and government-owned property.

• Students will be provided with networking opportunities for future questions and bench marking needs. 

Payment must be received 35 days prior to the course. Registrants with pending payments 35 days prior to the first day of the course must guarantee payment or will be dropped from enrollment.

Waiting for approval for registration funding? To guarantee that you have a spot in the course, it is highly recommended you register for the course as soon as possible. Upon completing your registration, choose bill me. This will generate an invoice and hold your spot while you wait for required approval from your organization.

Cancellations

In the event that you need to cancel your registration, cancellations must be received in writing 45 days prior to the first day of course and no refunds less than 45 days before start date of class. A refund, equivalent to the member tuition rate less $75 processing fee, will be granted through this date; no refunds or course transfers will be granted for cancellations after this date.

About the Instructor

Cheri Cross is the Property Manager at Oak Ridge National Laboratory (ORNL) which is operated by UT-Battelle, LLC for the Department of Energy. For the past two years, Cheri has been serving as a delegate from the USA in the development of the ISO Asset Management Systems Standard. She is a Certified Professional Property Manager and an NPMA Consulting Fellow. In her 41 years of service at ORNL, 22 have been devoted to the improvement of Property Management. Her accomplishments include the Jack Griffiths Property Person of the Year Award, Eastern Region Property Person of the Year Award, and multiple literary awards. She is currently serving as the NPMA National Director of Special Interest Groups, and on the NPMA Executive Board as the Immediate Past President. Cheri has a B. S. in Accounting from the University of Tennessee, graduating Summa Cum Laude as the “Top Graduate” from the College of Business.